Frequently Asked Questions

Find answers to common questions about our company and products below

About TechPOS
What makes TechPOS different?

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Our experience in reliable technology and retail.

With so many tech startups in the cannabis space, it’s rare to find software built on secure, reliable infrastructure based on nearly two decades of proven technology know-how and experience. Cova’s is. Our cannabis retail platform powers 20,000+ locations of all sizes with virtually no downtime – even on Black Friday and 4/20.

We’ve been with retailers as they opened their first stores and helped them grow to hundreds of locations. And we’ve saved dispensary owners time and money – and potential adverse action against their cannabis operator licenses – by automating compliance reporting through integration with government traceability systems.

We’re not just another startup. We’re not going anywhere.
Unlike other cannabis tech companies, we’re not new to the retail game. Our parent company has been producing proven retail technology solutions for nearly 20 years. We employ over 400 people in offices across Canada and the U.S., and 60 percent of our staff is dedicated solely to product development.

By being a subsidiary of a larger parent company, you get the best of both worlds: we have the agility and entrepreneurial spirit of a startup with the people, support, and financial backing of a successful enterprise company.

We’re more than just Point-of-Sale.

We provide industry-leading dispensary point-of-sale systems – but that’s not all. We also offer a suite of digital and touchscreen solutions that integrate together seamlessly so you can manage your pricing, content, and inventory all in one place. All our software comes with built-in analytics and dashboard reporting, and our open APIs allow you to connect to your existing software ecosystem if you choose.

Just think of Cova as your one-stop shop for all your cannabis retail technology needs.

Point of Sale
How to enable or disable Employee Pin for POS sales
Click on the drop-down menu in the top left corner.
Select the Admin option in the list.
How to troubleshoot "POS Not Configured" Alert

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